To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Mean of your order status

  • Pending payment – Order received (unpaid)
  • Failed – Payment failed or was declined (unpaid). Note that this status may not show immediately and instead show as Pending until verified (i.e., PayPal)
  • Processing – Payment received and stock has been reduced – the order is awaiting fulfillment. All product orders require processing.
  • Completed – Order fulfilled and complete – and send to your selected transport service .
  • On-Hold – Awaiting payment – stock is reduced, but you need to confirm payment
  • Cancelled – Cancelled by an admin or the customer – no further action required (Cancelled orders do not reduce stock by default)
  • Refunded – Refunded by an admin – no further action required

Know your transport status please click here.

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